Resbic Cookie Policy

1. Introduction

At Resbic, we use cookies and similar technologies to enhance your experience, improve our services, and analyze usage on our platform. This Cookie Policy explains what cookies are, how we use them, the types of cookies we employ, and how you can manage your cookie preferences. Resbic is operated by Editorial Cuadernos de Sofía SPA, located at Avenida Libertad 269, Viña del Mar, Chile. By using our platform, you agree to the use of cookies as described in this policy, unless you have disabled them through your browser settings or our cookie consent tool. This policy complements our and .

2. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognize your device, store information about your preferences or past actions, and improve functionality. Cookies can be “persistent” (remaining on your device after you close your browser) or “session” (deleted when you close your browser). We also use similar technologies, such as local storage and pixel tags, for similar purposes.

3. How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the platform to function properly, enabling core features like user authentication, session management, and file uploads. For example, they allow you to log in, upload files for DOI generation, and complete payments for our services ($10 for URL redirect, $30 per file for hosting, $5 for URL monitoring). Without these cookies, you cannot use our services.
  • Performance Cookies: These cookies help us understand how users interact with our platform by collecting anonymized data about page visits, time spent, and error occurrences. We use tools like Google Analytics to analyze this data and improve our platform’s performance. For example, we may track how often users upload files or generate DOIs to optimize our interface.
  • Functionality Cookies: These cookies enhance your experience by remembering your preferences, such as your language selection (English, Spanish, or Portuguese) or login details, so you don’t need to re-enter them each time you visit.
  • Analytics and Marketing Cookies: These cookies help us understand user behavior and measure the effectiveness of our marketing efforts. For example, we may track which pages lead to DOI generation (e.g., /upload-file-doi or /doi-with-url-redirection) to improve our campaigns. We do not use cookies for targeted advertising, but we may use them to display personalized content, such as recommending relevant services based on your usage.
  • Third-Party Cookies: Some cookies are set by third-party services we use, such as Google Analytics for performance tracking or payment processors (e.g., PayPal) for transaction security. These third parties may place cookies on your device when you interact with their services through our platform.

4. Types of Cookies We Use

Below is a list of the cookies we use, their purpose, and duration:

  • Essential Cookies:
    • Name: session_id
      Purpose: Maintains your login session to ensure secure access to your account.
      Duration: Session (deleted when you close your browser).
    • Name: csrf_token
      Purpose: Protects against cross-site request forgery attacks during file uploads and payments.
      Duration: Session.
  • Performance Cookies:
    • Name: _ga (Google Analytics)
      Purpose: Collects anonymized data on user behavior (e.g., pages visited, time spent) to improve platform performance.
      Duration: 2 years.
    • Name: _gid (Google Analytics)
      Purpose: Distinguishes users for analytics purposes.
      Duration: 24 hours.
  • Functionality Cookies:
    • Name: lang_pref
      Purpose: Remembers your preferred language (English, Spanish, or Portuguese) for a consistent experience.
      Duration: 1 year.
    • Name: user_prefs
      Purpose: Stores your preferences, such as citation style (Chicago, APA, MLA), for easier DOI generation.
      Duration: 1 year.
  • Analytics and Marketing Cookies:
    • Name: _utm (Google Analytics)
      Purpose: Tracks the source of your visit (e.g., via a marketing campaign) to measure effectiveness.
      Duration: 6 months.

You can control how cookies are used on Resbic through the following options:

  • Cookie Consent Banner: When you first visit our platform, we display a cookie consent banner allowing you to accept or reject non-essential cookies (e.g., performance, analytics, and marketing cookies). Essential cookies, required for the platform to function, cannot be disabled.
  • Browser Settings: You can manage cookies through your browser settings, such as deleting existing cookies or blocking them entirely. Note that blocking essential cookies may prevent you from using our services, such as uploading files or generating DOIs. Instructions for managing cookies in common browsers:
  • Opt-Out of Analytics: To opt out of Google Analytics tracking, you can install the Google Analytics Opt-Out Browser Add-On.
  • Do Not Track: We honor “Do Not Track” signals from browsers. If enabled, we will not use non-essential cookies for analytics or marketing purposes.

6. Third-Party Cookies and Services

We use third-party services that may set cookies on your device:

  • Google Analytics: Used for performance and analytics tracking, as described above. Google Analytics may collect anonymized data about your browsing behavior across websites. Learn more about Google’s data practices in their Privacy Policy.
  • Payment Processors: Services like PayPal may set cookies to ensure secure transactions when you pay for our services (e.g., $10 for URL redirect, $30 per file for hosting). These cookies are governed by the providers’ privacy policies (e.g., PayPal Privacy Policy).

7. Your Rights

Under data protection laws like GDPR and LGPD, you have rights regarding cookies and tracking:

  • Consent: You can consent to or reject non-essential cookies via our cookie banner.
  • Access and Deletion: You can request access to or deletion of cookie-related data (e.g., analytics data) by contacting support@resbic.com. Note that essential cookies cannot be deleted while using our services, as they’re required for functionality.
  • Transparency: This policy provides details on the cookies we use, their purpose, and duration, ensuring you can make informed choices.

We may update this Cookie Policy to reflect changes in our practices, technologies, or legal requirements. We will notify you of significant updates with at least 30 days’ notice via the platform or email. Your continued use of Resbic after such changes constitutes acceptance of the updated policy. Last updated: April 20, 2025.

9. Contact Us

For any questions about this Cookie Policy or our use of cookies, please contact us at:

  • Email: support@resbic.com
  • Address: Avenida Libertad 269, Viña del Mar, Chile. Editorial Cuadernos de Sofía SPA
  • Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT -3)